Effective Date: 03 March 2025
Thank you for visiting kmarwala.co.za (“Website”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you visit our website, interact with us, or make purchases from us, including the purchase of our digital products such as eBooks.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Who We Are
Kmarwala.co.za is a digital marketing and personal branding platform managed by Kgothatso Marwala, a digital marketing specialist in South Africa. We provide professional content, resources, and digital products to individuals and businesses. Our website also features an e-commerce function for the purchase of digital goods such as eBooks.
2. What Personal Information We Collect
We may collect and process the following categories of personal data:
a. Information You Provide Directly
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Information (processed securely via third-party platforms)
- Purchase History
- Communications (e.g., when you email us or fill in contact forms)
b. Information Collected Automatically
When you access our site, we may automatically collect certain information such as:
- Your IP address
- Browser type and version
- Device information
- Pages visited, time spent, and click behavior
- Referring website
We use cookies and tracking technologies for this purpose (see Section 7).
3. Legal Basis for Processing (POPIA & GDPR)
We process your data under the following lawful bases:
- Consent – when you opt in to our newsletter or marketing.
- Contractual necessity – to fulfill orders and deliver services you request.
- Legal obligation – where we are required to comply with the law.
- Legitimate interests – to improve our services and secure our systems.
4. How We Use Your Information
We use your personal data for the following purposes:
- To process and deliver your eBook or service purchase
- To provide customer support
- To send order confirmations, receipts, and delivery details
- To notify you about account activity or important updates
- To improve website functionality and user experience
- To conduct internal analytics and website performance monitoring
- To send newsletters, special offers, and other marketing material (only if you opt in)
5. How We Share Your Information
We do not sell your data. However, we may share it with trusted service providers who assist in operating our business, such as:
- Payment processors (e.g. PayFast, PayPal)
- Email marketing tools (e.g. Mailchimp)
- Website analytics providers (e.g. Google Analytics)
- Hosting providers
These third parties are only given access to information that is reasonably necessary and are contractually bound to maintain the confidentiality and security of your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Typically:
- Purchase records: Retained for at least 5 years (as per SARS tax compliance)
- Email subscriptions: Until you unsubscribe
- User correspondence: Up to 24 months after the last interaction
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable essential website features
- Analyze usage for performance improvement
- Personalize content and ads (if applicable)
You can manage cookie preferences in your browser settings. Please note that disabling cookies may affect site functionality.
8. Your Rights Under POPIA and GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing under certain circumstances
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, email us at hello@kmarwala.co.za.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
10. Data Security
We take the security of your personal data seriously. Measures include:
- SSL encryption for all data transmissions
- Secure servers and firewall protection
- Regular updates and vulnerability scans
- Strong password protection and access controls
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
This website may contain links to external websites. We are not responsible for the privacy practices or the content of these websites. Please read their privacy policies before submitting any personal information.
12. International Data Transfers
If you access our website from outside South Africa, your data may be transferred to, stored, and processed in South Africa or any other country where we or our service providers operate. By using our site, you consent to such transfers.
13. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review the policy periodically to stay informed of how we are protecting your information.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact:
📧 Email: hello@kmarwala.co.za
🌍 Website: https://kmarwala.co.za